In any marine ecosystem, fish and other living organisms have to interact with each other whether they want to or not. This community is also influenced by environmental factors, such as the sun, rain, and non-marine animals consuming marine life. This means that there’s both an internal system in the water and an external system outside in the air and on the land. As an interconnected ecosystem, these elements depend on each other to survive. An enterprise “digital ecosystem” is somewhat similar.
Just like coral reefs need the right combination of water quality, flow, sunlight, and food, a carefully executed digital business strategy combines a set of disparate components that must work together to deliver business value. Because of this, IT leaders look to these evolving digital ecosystems to define new business opportunities.
As an example, let’s look at a digital ecosystem that provides added business value for banking from a mobile app followed by what keeps these digital environments ready for action.
Example Digital Business Ecosystem
Like many, I took a digital leap to do most of my banking on my mobile phone a few years ago. I receive a check, open the bank app, take a picture of the front and back, specify the amount, and cha-ching – money is transferred into my account within a day. This saves a lot of time for me, and to my bank’s credit, the app is constantly improving. For instance, what once required manually pressing the phone’s camera button after zooming in to the check to deposit now automatically takes the picture at the proper resolution. What was a great convenience has gotten even easier.
But think about all of the internal and external systems that must be interconnected for this online banking process to exist. An integrated system of applications, databases, and many other services must work together almost instantaneously to deposit this check. Chances are that there’s a hybrid cloud strategy that is behind the scenes orchestrating right-fit resources as more and more users ditch the trip to the bank for this mobile service.
The initial chain of connectivity and components include the paper check, the manual activity of signing the check, and then the bank app on a mobile phone that integrates with its locally installed camera. Once the check image is captured, the mobile app interacts with a gateway to a provider cloud using a secure connection based on your credentials. You can even authenticate with your fingerprint or face on many smartphones.
Once connected to the internal processing at the bank, data flows through checking account systems, internal databases, applications, and services that run in the background, most likely from an on-premises and internally owned data center. This digital business transaction interacts with the bank’s digital ecosystem.
The external components are you, the smartphone, the manual check, and all associated applications and internet services. The internal components include all the bank’s IT infrastructure that runs the compute processing and eventually deposits money into your account.
To take this one step further, since a smartphone is still considered a mobile device, some banks now offer integrations with Internet of Things (IoT) devices so that you can use voice commands for mobile banking with a virtual assistant like Alexa on an Amazon Echo device.
Mobile Banking Digital Ecosystem
All of these digital business initiatives rely on a hybrid cloud strategy that takes advantage of resources that span data center on-premises, private cloud, and public cloud resources.
CloudBolt Helps IT Manage the Hybrid Cloud
IT leaders should not look at the complex digital ecosystems as insurmountable challenges of complexity, but rather as a continued opportunity for new digital business that will differentiate services ahead of the competition. Having a market-leading hybrid cloud management platform in place will help everyone within the enterprise gain access to all the right-fit resources from on-premises in the data center, to private clouds anywhere, and on any of the leading public cloud providers.