CLOUDBOLT SUPPORT AND ENABLEMENT PROGRAMS
Assess your organization’s cloud capability or hone your team’s technical skills. We offer an end-to-end support and technical enablement journey curated to help you meet your unique business objectives and better serve your customers.
Product Support Options
For your mission-critical applications, you need a support model that always works.
Customer Acceleration Team
A team of CloudBolt experts dedicated to strategically enabling your cloud/infrastructure journey with our solutions.
Our Professional Services team provides consultative support and services that help you successfully implement and use CloudBolt solutions.
Training and Enablement
CloudBolt-led training courses, in-person workshops, and webinars, designed to help your team understand and effectively use our products.
GLOBAL PRODUCT SUPPORT
Tiered levels of support to ensure you have the right assistance, when you need it the most. Standard, Gold, and Premier Support packages offer flexibility to match your organizational needs.
CUSTOMER SUCCESS MANAGER
CloudBolt’s Customer Success team will partner with your team to understand your short-term, and long-term goals for our solutions and help you achieve them through the CloudBolt Framework.
CloudBolt uses a Professional Services model that is a time and materials-based approach for the following work:
• Initial Platform Set-Up & Integrations
• Product Enhancements (RFEs)
• Custom Blueprints & Workflows
• Product Customization & Configuration
Handles overall project management, including:
• Delivery planning, coordination, and alignment
• Managing project resources
• Creating and upkeeping the project backlog
• Overseeing project retrospectives and reporting