A team dedicated to your success in a true partnership
We understand that when you purchase a cloud billing platform you’re not just buying a product —you’re entering into a partnership with a company you trust. From the moment you partner with CloudBolt you’ll receive ground-up onboarding, full-service sales-enablement, a comprehensive go-to-market strategy, and a dedicated customer success team at your disposal.
We ensure that you have access to marketing assets, training, and technical guides. With CloudBolt University you’ll receive self-service courses and modules for your team to learn more about CloudBolt’s product line. In addition, CloudBolt hosts multiple regional certification events each year and has an expert-led certification course delivered on-site for up to 15 attendees.
Every service provider we partner with receives consulting on how to leverage CloudBolt as a value-add service or for net-new offerings and fully understand how to best bring CloudBolt to your business and customers.
We’ll provide you with a list of best practices, comprehensive competitive analysis, customer case studies, expert thought leadership, and regular updates on market trends so that you fully understand how to best bring CloudBolt to your business and customers.
At CloudBolt, we rely on a voice-of-the-customer approach to maintain high client health and secure renewals. Our Customer Acceleration Team (CAT) is a global team, chartered to help customers deploy and expand their use of CloudBolt products.
Your assigned technical account lead will work directly with your team in your environment to intimately understand and immediately address priority use cases.
– Phil Redmond, General Manager of Services, Data#3